Auriculas barnhaven primroses barnhaven polyanthus alpine primulas candelabra primulas asiatic primulas european primulas shade loving perennials galanthus Terms and conditions
Summerdale
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Auriculas barnhaven primroses barnhaven polyanthus alpine primulas candelabra primulas asiatic primulas european primulas shade loving perennials galanthus Terms and conditions

Terms and conditions.

We are happy to accept mail orders from within UK . (Highlands and islands may incur additional charges if courier required)

We have introduced a sliding scale of  charge to keep costs as reasonable as possible, but reserve the right to decline ( and fully  refund) an order where our costs cannot be covered (i.e. small value but heavy  plant)

Order value :   £0-10 -      £3.50

                         £10-16      £5.50

                         £16 up     £11.00* (based on courier delivery, normally 24hr)

Our aim is to keep delivery costs as low as possible without being out of pocket. If we can send by first class post and actual cost is less than that paid for  we will refund the difference directly to your card.                                                                                                                          

Delivery  is normally  by   1st  class post  or courier  depending on weight.  If sending by  courier we will  e-mail to advise you and ask for a contact telephone number.

Descriptions and illustrations contained on this website are accurate in our experience, although heights and colours may vary according to growing conditions. Some plants are grown from seed, resulting in a degree of  natural colour variation.

We are happy to deal with orders at any time of year, although delivery may be delayed by the prevailing weather conditions or the growth cycle of individual plants.

Risk of the goods passes to the buyer upon delivery,  but  if  you are unhappy with the quality of the plants then please let us know within 7 days. If the packages are damaged in transit please check the contents and if there are concerns let us know as soon as possible, retaining all packaging materials until we have discussed.

We recommend that plants are planted as soon as possible, weather conditions permitting, unless these are for pot culture. If there is delay then pots should be protected from freezing solid.

Plants may look wilted if they  have been kept in depots for several days ( we aim for next day delivery  but  not always guaranteed)  If  so they  should be kept in a cool frost free light environment for a few days, to allow recovery, before planting. To avoid this please let us know on your order if  despatch would coincide with holidays etc.